Privacy Policy

Last Updated: February 14, 2026

1. Information We Collect

We collect the following information when you place an order:

• Contact Information: Name, phone number, and delivery address
• Order Information: Items ordered, order history, and preferences
• Payment Information: We do not store payment information - all payments are processed through WhatsApp

2. How We Use Your Information

Your information is used for:

• Processing and delivering your food orders
• Communicating with you about your orders
• Improving our services and customer experience
• Complying with legal obligations

3. WhatsApp Communication

When you use "Order via WhatsApp", your phone number and order details are shared with our business WhatsApp account. We use this solely for:

• Order confirmation and updates
• Delivery notifications
• Customer support

We will never send spam messages or share your number with third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure database storage with restricted access
• Encrypted connections (HTTPS)
• Regular security updates and monitoring

5. Data Retention

We retain your order history for customer service and accounting purposes. You can request deletion of your personal data at any time by contacting us.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Contact Us

© 2026 Amma Food Center. All rights reserved.